Standard
Metal Aerospace
recognizes that to become the dominant supplier of fabricated
sheet metal components and assemblies in the aerospace
industry, we must operate with integrity, have high expectations,
set ambitious goals, continuously measure and improve
our processes and meet our financial commitments. It is
therefore our policy to;
1) Deliver products and services that meet or exceed
the expectations of our customers.
Customer satisfaction will be our first priority. Providing
quality, high value products and services on time to both
Aerospace and Commercial customers is key for long term
customer satisfaction and continued success.
2)
Actively pursue continuous improvement in all areas of
our manufacturing operations.
SMA will optimize our processes
by identifying and implementing corrective action, which
addresses the root cause of problems. We will map out
all associated processes, streamline them to eliminate
non-value added activity and employ process initiatives
and controls such as concurrent product development and
SPC to prevent waste and eliminate failures.
3)
Develop, motivate and empower our employees to perform
to the best of their abilities.
Quality improvement is everyone’s job. Highly motivated,
well-trained employees working and empowered to make decisions
will be the source of innovation and a key to our success.
SMA
manufactures complex precision sheet metal component for
the aerospace and precision commercial industries. Our
customers needs and expectations define quality for us
and this leads to SMA’s unwavering
determination for a fully functional TOTAL QUALITY
MANAGEMENT SYSTEM. This system will contain the following
elements;
Continuous
Improvement and Training
Statistical
Techniques (as required by customer contracts)
Just
In Time manufacturing principals
The
employees of SMA are dedicated
professionals who take pride in their efforts to make
SMA a standard for its competition
to imitate. SMA is committed
to working with its people to establish the supportive
environment, teamwork and disciplined processes needed
to accomplish or stated goals.
To
this end, have developed a comprehensive Quality Assurance
System that is compliant to the requirements of ISO 9002,
International Organization of Standardization and certified
to MIL-45208A by several major aerospace companies. This
system establishes controls throughout the entire material
processing cycle from proposals and bids to product delivery.
It also assures that we meet Quality objectives and minimizes
the possibility of compromises, which could affect product
quality, safety and reliability.